Payment

Implementation of the order and payment by the user

1. After completing the registration, the user can go through the authorization on the website, choose the desired product/products and add them to the cart.
2. To purchase products, after placing the product in the shopping cart, the user goes to the checkout page, where he will see the final payment amount (including shipping and other additional costs (if any).
3. The user will be able to receive the products purchased through ch.ge according to the terms of delivery specified in this agreement.
4. In case, despite the information posted on the website, the company does not have a specific product in stock, the company is obliged to immediately inform the said customer and, in accordance with the customer's wish, to change or cancel the specific order.
5. The company reserves the right, at its own discretion, to cancel the order in whole or in part, about which the customer will be immediately notified.
6. On сh.ge, the user pays with the company's loyalty card, VISA or MASTERCARD or American Express card. Identification of the card or execution of the transaction is entirely at the prerogative of the settlement bank. The transaction is carried out through a secure website, which is the property of the respective settlement bank.
7. By filling in the details of the bank card, the user confirms that the bank card used during the payment of the order value belongs to him personally and there is no place for its improper use.
8. The customer's obligation will be considered fulfilled from the moment when the cost of specific products, including other additional expenses (if any) is paid by the customer to ch.ge's relevant bank account, and the customer will be notified of the successful payment. After fulfilling the mentioned obligation, the ordered products will be delivered in accordance with the terms of delivery.
9. If, based on a specific customer's order, the company is obliged to refund the customer, the company will refund the corresponding amount to the customer by crediting it to the same bank account within 5 working days after confirming the refund.