general provisions Please read these Terms and Conditions (hereinafter referred to as "Agreement"/"Terms and Conditions") carefully before using the Website.The website is owned and managed by "Clean House" LLC (S/N 202458893, hereinafter - "Company" / "сh.ge"), which is a retail sales network and its trading facilities are located in cities and regions of Georgia.Through the ch.ge website of the electronic store, users can purchase products posted on the website.By registering on the website and placing an order, you agree to these terms and conditions. Please note that if you do not agree to the terms below, you will not be able to purchase the products. You are bound by these terms.These terms and conditions are drawn up in accordance with the laws of Georgia and are pre-established, reusable terms that ch.ge establishes for the user and through which the relationship between the user and ch.ge is regulated.The Company has the right to make changes and/or additions to these Terms and Conditions at any time by posting them on the same website. In case of making such changes to the rules and conditions, which require the user's consent in accordance with the Law of Georgia "On the Protection of User Rights", the user will be notified 5 (five) working days before the entry into force. Said change through publication on the website and/or e-mail. . If the user places an order through the website after the changes come into force, he will be considered to have accepted the changes. If you do not agree to the updated terms, you are given the option to stop using the website. Definition of Terms:a) Company - "Sufta House" JSC (S/N 202458893), also referred to as ch.ge/company;b) Consumer – a person who orders, acquires goods for personal needs, or a natural person with such intention;c) goods/production – any movable thing, as well as the property placed in it and/or distributed in digital form;d) contractor/courier – a third party through whom the ordered products are delivered to the customer;e) Defective products – products that do not correspond to the description provided by the company to the customer or are not suitable for the purpose for which they are normally used. The photo of the products posted on the website may not correspond to the actual visual of the products, which is not considered a product defect;f) Remote contract - hereinafter "agreement", which is concluded between the company and the customer using only one or more means of remote communication, in an organized scheme of remote purchase or service delivery, and does not require the physical presence of the customer. and the company.g) Receiving person – the customer who placed the order, and/or the person authorized to receive the order.h) Order - confirmation of the desire to purchase a range of goods selected by the user (remote purchase).i) Universal identifier – individual identification number assigned to the user by the company.k) Cart - means of saving the products selected by the user on the company's website in his personal account.k) Registration – in accordance with the rules and conditions, the user goes through special procedures on the ch.ge website, which means that the user registers his name, surname, e-mail address, mobile phone number and/or on the site. ch.ge website. After specifying the account password and verifying the e-mail specified by the user, open the user's personal account on the ch.ge website, giving him the opportunity to log in on the ch.ge website.n) Authorization - in accordance with the rules and conditions, the user enters a personal account on the ch.ge website based on the data required for authorization. Authorization is a function of the right of special access to information resources on the ch.ge website, related to computer and information security and other rights and privileges, giving the user the right to enter his personal account to use the ch.ge website, as well as to manage and edit his account. and the data reflected in the account.Article 1. Signing a distance contract1.1. A distance contract is considered to be concluded after the user declares his consent to these terms and conditions while registering on ch.ge. The execution of an order (remote purchase) by the user means that he agrees to the mentioned conditions in full, accepts the purchase, delivery and other important conditions.1.2. In case of questions and/or complaints regarding the terms of the agreement and the given website, Mo&nbsp;